At Piorama, we respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website, piorama.co.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, shipping and billing addresses.

• Payment Information: Payment details (processed securely through third-party payment processors; we do not store card details).

• Account Information: Username, password, and preferences.

• Order and Transaction Data: Purchase history and order details.

• Website Usage Information: IP address, browser type, device information, and browsing activity through cookies and analytics tools.

• Customer Support Interactions: Communications with our support team.

2. How We Use Your Information

Your personal data is used to:

• Process and fulfill your orders.

• Provide customer support and respond to inquiries.

• Improve our website, products, and user experience.

• Send promotional emails (you can opt out at any time).

• Prevent fraud and enhance security.

• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with trusted third parties in the following cases:

• Service Providers: Payment processors, shipping carriers, and marketing platforms to facilitate transactions and operations.

• Legal Compliance: When required by law or to protect our rights and users.

• Business Transfers: If Piorama is acquired or merged with another company.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us remember preferences, analyze website traffic, and improve our services. You can control cookie settings in your browser.

5. Data Security

We implement security measures to protect your data, including SSL encryption and secure payment processing. However, no method is 100% secure, and we encourage users to safeguard their login credentials.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data.

• Object to or restrict data processing.

• Withdraw consent for marketing communications.

• Request data portability where applicable. To exercise your rights, contact us at hello@piorama.co.

7. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the U.S. By using our website, you consent to this transfer.

8. Retention of Data

We retain personal data for as long as necessary to fulfill our purposes, comply with legal obligations, or resolve disputes.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or content. Please review their policies before providing personal information.

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this privacy policy, please contact us at: Email: hello@piorama.co

Last Updated: February 1, 2025